let’s learn how to use communication channels!
At the end of an experience with a WWOOFer you can leave a comment to gratify him or her but also to give pointers to other hosts about the positive experience or any difficulty encountered.
The WWOOF platform has its own ethics.
Public reviews to be effective and respect the spirit of association must be neutral and not offensive in any way.
❌Don’t dwell on minute details, especially when your review is aboute an unpleasant experience.
➡️To report particularly negative experiences please write directly to staff@wwoof.it or in case of urgency call +39 0565 193 3282.
☑️Our staff will provide initial support and inform the Board so that it can take action as outlined in WWOOF Italy’s internal rules.
Insights
Let’s give some examples
Unfortunately, Somebody’s needs were not in tune with the spirit and organization of the place. In spite of the guidance he received, Somebody without talking about it carried out some activities in his own way, trying to save effort, and sometimes even caused financial harm. They repeatedly ignored the shared rules. Although warned about the isolation of the place and tent accommodation, he demanded a single room. Warned of ‘s inability to use an accommodation he continued to use it despite reminders not to do so. I think they will do better in a more comfortable, less wild setting with jobs more akin to his needs.
It definitely becomes more correct and effective if you save only the first and last sentences:
Unfortunately, Somebody’s needs were not in tune with the spirit and organization of the place. I think they will do better in a more comfortable, less wild setting with jobs more akin to his needs.
It is more than enough for the next host approached by Somebody to try to better clarify what the host’s interests and willingness to share planning and lifestyle are.
If, on the other hand, you want to report problems directly to WWOOF Italy, you have two options:
1. use the “private” space of the testimony so that staff can take note and act accordingly if necessary
2. contact the staff through the “Contact Us” link at the foot of the page
3. email the staff at staff@wwoof.it
Do you need more information about the reviews?
On this page you will find answers to many of the questions that may arise spontaneously about using the review system.
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