Of course ! The relationship is based on mutual trust! 😀
Complaints are frequent from Host Members who do not receive updates on WWOOFers’ programs. Rarely it is due to technical problems, sometimes due to too many requests sent, often it is due to poor attention to the relationship with people.
We encourage you to cancel requests for visits that you do not plan to confirm. This simple gesture of yours will help hosts organize better.
➡️A times scheduling anxiety may cause you not to pursue correspondence on arrangements that you have no intention of confirming. Indeed, it may seem exhausting and unnecessary to let hosts you had requested hosts know that you no longer intend to visit them.
☑️Don’t forget that there is a person on the other side who had given willingness to open their home for you. Please do not leave accepted visitation requests from hosts unconfirmed. Instead, if your plans change, remember to cancel accepted visits and send hosts a polite declination message as soon as possible.
For any difficulties you can always contact staff@wwoof.it
Insights
Even the hosts are not responding!
This may be your first instinctive response to our solicitation. Imitating undesirable behaviors will certainly not solve the problem!
From the hosts we should expect a little more difficulty in spending time on the site and messaging: they are dedicated to their hoe much more than to their devices !! 👩🌾🍆🥕🥬
To have an idea of the frequency hosts reply with just keep an eye on the rating on percentages and response times which is visible on the profile of each host. If a host’s response rate falls below 10%, and they have received at least 8 visit requests in the past 6 months, the visit request button on their profile will be automatically disabled.
This mechanism will prevent WWOOFers from writing to hosts who have been unable to maintain timely correspondence over the past six months. On the other hand, it will allow hosts with a low response rate to take a break and return contactable only when they have the right conditions to respond to traveling members on time.
Why respond promptly?
Hosts are facilitated in keeping commitments if they have timely communication from you. If you respond within a short time you help hosts plan their volunteer hosting activities better. Good correspondence sets the stage for quality relationship and collaboration.
When does a failure to communicate become serious?
If your plans change suddenly and you have to cancel an already confirmed visit, remember to notify the host as soon as possible to allow him or her to rearrange in the best possible way.
Forgetting to cancel your commitment and having the host arrive at an agreed upon appointment without showing up is a serious disrespect and could result in your suspension from WWOOFing activities.
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