‘A couple of young engineers should arrive in time for the harvest, as soon as Enzo and Romina have helped stack the wood supplies for the oven and left. ’
All is fine and well as long as the appointments are in order. What happens if you find yourself without enough beds for everyone during the replenishing of wood and alone for the grape harvest?
We advise you to keep your messages in order: in good order those accepted and confirmed and in archive those expired or declined.
To keep track of your correspondence you have several tools at your disposal.
🟰 You can filter your messages by “Status” to easily find unread or unanswered messages, so you have a quick look at recently arrived communications and can respond to all inquiries in a timely manner.
🔲You can also use the filter regarding “Visit Stage” to identify requests still pending, as well as those accepted, confirmed, declined, or canceled.
All messages also come to your personal inbox (the one with which your profile is registered) but taking some time to check messages directly on the site helps to avoid problems.
You can keep track of your confirmed, scheduled visits by going to the “Visits” page, which is available on your profile when you log in via a browser. On that same page, you can also view your past visits. You can find all the details about this feature in this article.
For any difficulties you can always contact staff@wwoof.it
Insights
When requests are accepted
Once an exchange about mutual motivations and expectations has been established, verbal agreement is not enough: it is essential to accept the request to let WWOOFer know your willingness to host. Click “Accept” in the colored band at the bottom of the conversation.
The WWOOFers confirmation
Once the request has been accepted, it’s the WWOOFer’s turn to provide final confirmation. Once this step is complete, the agreement is formally finalized, the visit dates are considered definitive, and the visit will appear on the dedicated page. If a WWOOFer does not confirm a request that you have already accepted, it is because they have not yet made a decision about their stay. In this case, do not assume they will arrive; instead, ask them to confirm or cancel the visit.
How to file a request or change dates
Over time, messages accumulate and reading them can become complicated if you don’t adopt some small strategies. Inside each message are three vertical dots in the upper right from which you can access a box of commands to change dates, leave a testimonial, archive the message, or flag the member if there is a need.
In your message box you can search filtered by name or visit status, and also you can find unread or unanswered messages, pending, accepted/confirmed, or declined/cancelled requests.
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